frequently asked questions
Are dogs mixed at any time during their stay in the Kennels?

No, we never mix dogs during their stay with us. All our dogs have interactions through the fencing when they are out for their exercise.

Do the dogs get walked?

Yes all dogs get out for a good run around in our exercise paddocks. All dogs with their kennels have outside access to their own individual outdoor space as well.

Have the cats access to outside areas?

Yes we have outside secure runs for our cat customers who like to climb and have a good scratch outside.

Can our Dog and Cat board with you if their Vaccinations are not up to date?

No . All dogs and cats need to present with their vaccinations card on day of arrival , all vaccinations need to be up to date including Kennel Cough for dogs. Any Dog or Cat whose vaccinations are not up to date will be refused entry.

Do you take Dogs or Cats on medication?

Yes we do and we will administer medication per vets instructions.

Do you have a vet on call?

Yes we have a vet on 24hr. Our policy is to also contact our clients vet if any issues occur.

Do the Kennels have heating during the winter?

Yes all our kennels have heating. We have a mixture of underfloor heating and also heatlamps all on timers when the temperatures get a bit cool.

Do you provide beds and blankets?

Yes all dogs and cats will have their own individual bed and blankets to make their stay as comfortable as possible. Clients are welcome to bring their own blankets if they wish.

Can we come and have a look around?

Absolutely Yes  with new clients we always recommend they come and have a look around and ask as many questions as possible before they bring their pets.

Can we bring our own food.

Yes no problems with that and we will feed per your instructions.

If a vet is called out to our dog or cat who pays the vet?

We only call a vet out if we think the welfare of the Dog or Cat is at risk the customer will be liable for the full amount regarding Vets assessment and medication if provided.

How often are Dogs and Cats fed?

We feed twice a day in the morning and the evening.  We can also feed per customers instructions.